Food Delivery Apps in Bali (Grab vs Gojek)

Food Delivery Apps in Bali (Grab vs Gojek)

If you’re like stranded in Bali due to Coronavirus, such as myself, then you need to eat well. And since most restaurants, small and big, are closed down you need to find a way to get food. You could walk around the town and scout what is still open but that might vary from day to day. You also cook if your accommodation has a kitchen. Cooking, however, is definitely not a great option since you’ll need to buy groceries first. And if there are few restaurants still open there are even fewer grocery and supermarkets open. And in many cases the groceries are more expensive than cooked food. But yes, the quality of the groceries you buy would be better. And there are items such as certain imported vegetables and fruits that you won’t find on restaurants’ menu. That’s when you need the tech – food delivery apps in Bali are just a finger tap away.

Eating in Bali during the Coronavirus times

We are still lucky in Bali since there is no real quarantine that keeps you inside the house. Of course you can’t go to the beach, you can’t visit the waterfalls or the museums and local attractions and you can’t spend the night out at a club either. So, you could take a walk on the street or ride around town on your rented motorbike. But the choice of places where you can get food is very limited. Yes, there are some warungs (small family owned restaurants) that serve local Indonesian food. But you can’t have the rice, chicken, fish, tempeh and tofu everyday for breakfast, lunch and dinner. Or perhaps you can?

Food delivery apps in Bali

Enter the virtual food ordering options – the food delivery apps in Bali and Indonesia as a whole. As with transportation systems such as hailing a virtual taxi or even a motorbike taxi, there are apps that let you order food and deliver it to your hotel or home. Actually they are the same apps – in Bali, and Indonesia in general there are two apps that compete against each other. They are Gojek and Grab. Gojek is a local startup while Grab started in Singapore – or with Singapore backing and ownership.

Gojek Go Food vs Grab Food Delivery

These two apps share most of the market. There may be other smaller companies that deliver food but they’d be virtually insignificant. I am only aware of these 2 apps as I’ve used them in the past 4 years.

There are only minor differences between Grab and Gojek when it comes to transportation or taxi services. In fact, when it comes to taxi fares they basically mirror their prices – or otherwise have a very similar price calculating algorithm. In most situations the transportation fares from A to B is virtually the same when it comes to motorbike taxi rides. But I did find that Gojek car rides in “smaller vehicles” tend to be cheaper than their Grab counterparts.

The apps are also similar in most aspects of the food delivery as well. There are minor differences however they are worth mentioning. Yes, you could save a little money, if you’re on a tight budget, in the long term, by using one or the other app. If that is important to you then you need to develop a strategy. Otherwise just use any of the two.

Similarities of the Grab and Gojek Food Delivery Apps

  • They are both free and easy to use.
  • Both apps have a huge selection of restaurants and warungs (some restaurants appear in both apps and some are exclusive to a network).
  • Prices are very similar though certain promotions can help you discount up to 50% of the price.

What I like about Gojek Food Delivery App

  • Fine-grained search. Search lets you find a specific food item quicker by bringing highlighted results on the main screen.
  • It shows price category in search results.
  • Gojek Go Food app has a system which responds better when certain restaurants are closed. Grab on the other hand does not which sends customers and food delivery drivers on a wild goose chase. This is from my own experience.

Download here the Gojek Android App – Food delivery and Taxi, Moto-taxi

Gojek Gofood food delivery app in Bali and Indonesia. This app lets you order food to your hotel
Gojek Gofood food delivery app in Bali and Indonesia. This app lets you order food to your hotel

What I like about Grab Food Delivery App

  • Grab App features a wide range of discounts and promos.
  • There is a rating for restaurants that are rated 4 stars and up. (I am not sure how true the ratings are though but certainly the higher the rating the higher the menu costs).
  • It seems to have more restaurants and better deals – but I might be wrong since I only have 1 month experience in ordering (at least 2 orders per day).

Download here the Grab Android App – Food delivery and Taxi, Moto-taxi

Grab Food Delivery App lists a wide range of restaurants. You can order and pay by cash on delivery or with credit card online.
Grab Food Delivery App lists a wide range of restaurants. You can order and pay by cash on delivery or with credit card online.

Food Delivery Prices in Bali

While Bali is probably the most expensive region in Indonesia (generally speaking and that’s valid mostly for tourist areas) food and especially food delivery items are quite cheap. Yes, there are expensive restaurants in Jakarta, Batam (due to proximity to Singapore) and regions like Papua in the East; but as an average Bali is still more expensive. The reason why the food delivery is cheap is due to high competition – there are so many restaurants registered. And of course the labour is cheap hence delivery fees are keeping low. Of course, as everywhere else in the market, the food prices vary from restaurant to restaurant on factors such as popularity, size and quality.

When ordering food there will be basically 3 price segments:

  1. Food Cost and Tax
  2. Convenience Fee (usually symbolic and waived by many restaurants)
  3. Delivery Fee (for the motorbike driver that delivers the food)

Example of food delivery price for a pack of Indonesian foodRice, Vegetables and Grilled/Fried Fish

  1. Food Costs and Tax – starting at 40000 IDR ($2.5 USD)
  2. Convenience Fee – starting at 0
  3. Delivery Fee – starting 0 but usually at around 4000 to 10000 IDR (roughly $0.5 USD)

Example of food delivery price for: 1 Pizza

  1. Food Costs and Tax – starting at 80000 IDR ($5 USD)
  2. Convenience Fee – starting at 0
  3. Delivery Fee – starting 0 but usually at around 4000 to 10000 IDR (roughly $0.5 USD)

Gojek and Grab Coupon Codes

The promos and discounts have certain limits such a maximum use per day or a minimum order amount. Grab has lots of coupon codes to apply. Usually you apply the coupon code to your cart after adding items. This is solution seems to work best for me. Gojek instead seems to let restaurant owners discount individual food items then list them. I haven’t done the maths but I think Grab solution is more advantageous for buyers – which could also be beneficial for a seller that uses this strategy to attract more customers.

App specifics and generalities

Grab operates in more countries in Asia such as Malaysia, The Philippines, Singapore, Vietnam and Indonesia.

Grab and Gojek operate and deliver food basically anywhere on the island of Bali. However, especially now, in times of the coronavirus in Bali, there are less active drivers and there is no guarantee that you will find someone to deliver your food in far away areas such as Uluwatu or in the North part of the island.

May 1, 2020 / by / in ,

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